Avaya Definity Callmaster VI PC-Controlled Agent Set, Black (8315-C10) - Refurbished
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Cleaned, tested and factory defaulted.
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Description
The Callmaster VI (606A1) is a compact Lucent/Avaya digital agent set that is run from a PC agent application over a serial link. It has no display or dial pad; its few buttons keep working if the PC goes down.
Condition: Refurbished. Cleaned, fully tested and reset to factory defaults. Ships with new cords, plus new designation strips or button caps where the model uses them.
What's included
- Callmaster VI agent set
- New line cord
Not included: Headset (sold separately); PC agent application software.
Key features
- 2 call appearance buttons and 3 feature buttons for ACD functions such as Log In, Auto In or Assist
- Fixed Mute and Headset On/Off buttons plus a large blue Release button
- 9-pin EIA/TIA-574 serial port to a PC COM port for the agent application
- Two 4-pin headset jacks, one on each side
- Powered by the switch over the 2-wire DCP line; no local power supply needed
Specifications
| Part number | 8315-C10 |
|---|---|
| Model | Callmaster VI (606A1) |
| Call appearance buttons | 2 |
| Feature buttons | 3 |
| Display | None (PC screen) |
| PC connection | EIA/TIA-574 (9-pin serial) |
| Headset jacks | 2 |
| Size | 3.25 x 7.25 in footprint |
| Compatible systems | Definity ECS R6.1 and later |
Compatibility
- Lucent/Avaya Definity ECS Release 6.1 and later (administered as a 603E on R7.1 and earlier; natively from R7.1)
- Needs a PC running a compatible agent application such as CentreVu Agent
Before you buy
- Without the PC application the set gives only basic call handling: there is no dial pad or display.
Warranty: This item comes with a 1-year warranty from Enterprise Resale Solutions.
Shipping
Orders ship within 1 business day, often the same day, by UPS or USPS from Solana Beach, California. Free ground shipping on U.S. orders of $500 or more. Orders under $500 pay the live carrier rate at checkout, and 2-day and next-day options are available.
Warranty and returns
Every order comes with our 90-day money-back warranty. Some items include a longer warranty, noted in the description. If there is a problem with an item, we replace it if we have stock, with a prepaid return label. Read the full warranty and return policy.