If the default password of '456' does not work and may be 'locked up' with a particular VoIP provider.
There is a way to get in anyways, however, and make the phone yours! Read on to find out how..
First, locate the MAC address (serial number) of the phone located on under the phone, and write it down.
This will start with either '0004F' or '64167'. Write it in ALL CAPS.
Then, reboot the phone by disconnecting it from power (unplug it, wait a few seconds, reconnect it).
Watch for the 'countdown' screen - this screen displays 'Seconds to Autoload:', and counts down from 10 seconds. During that countdown, depress the following keys simultaneously
** Note: If you don't see this 'countdown' screen, and the phone proceeds to 'loading application', tap 'cancel' on that screen, and the phone will 'cancel loading application', and take you to the countdown screen.
For VVX-Series phones: press and hold the dial pad keys 1, 3, 5 simultaneously during the countdown process until the password prompt appears.
Then, enter the MAC address of the phone (not case sensitive). This can be very tedious because on most models you cannot see which character has just been entered. We recommend writing out the characters you'll need to press in advance, because this is so annoying to do.
You'll need to switch between alpha and numeric characters during this process. We recommend using only the '1->Aa' and 'A->a1' keypad entry modes only, which will let you enter numbers or upper-case characters.
On a VVX-series phone: press the "mode" key to switch between alpha and numeric characters.
To enter an R, in 'A->a1' mode', you need to press the '7' key 3 times: '7 7 7'
For example, to enter MAC address 64167FCECD68, you'd enter the below keystrokes:
Entry mode 1->Aa
6 4 1 6 7
Change to entry mode A->a1
3 3 3 2 2 2 3 3 2 2 2 3 (this translates to: FCECD)
Change to entry mode 1->Aa
If you get this right, the phone will confirm it is rebooting. If not, it will give you the 'incorrect password' error.
Ta-da! If you've got it, you should be able to log into the phone with the default admin password (456), and get it configured.
If you have a Polycom VVX phone that has been defaulted to Skype. It is very easy to switch it back.
1. Press the Menu / Home button
2. Go to Settings > Advanced
3. Enter the password (default is 456)
4. Go to Administration Settings > Network Configuration > Base Profile
5. Choose Generic or Skype
NOTE: An alternate method to access the Base Profile setting is to press and hold the 1, 4, and 9 buttons simultaneously, and then enter the default password 456 when prompted.
We just got in a lot more Mitel 5330e's at a great price. We have lowered our price on these until we clear out some of the extra inventory
Grade A Refurbished $28 each
We have been selling a lot of our VOIP phones lately to companies setting up home offices. There are easy how to videos online how to do it. We will be posting one soon.
The Polycom and Mitel phones can be set up to interact with your office system. Ask your IT person how to do it
Poly is announced as the new formation of Plantronics and Polycom who merged last year. Plantronics paid around $2 billion for Polycom.
Plantronics is to be rebranded as Poly, a word which means many and which is derived from Ancient Greek, following its merger with Polycom last year. The renamed company will focus on four areas of innovation: workspace solutions that address audible distraction in open spaces, as well as technologies that make huddle rooms as powerful as traditional board rooms; technology that allows people to collaborate, their way; mobile-first solutions for the modern workforce; and advanced cloud services that help IT pros and users get more out of their devices.
If you have extra inventory or a system you are no longer using turn it into cash!
We are looking to buy Polycom VVX410, VVX310, VVX300, IP6000, IP7000's
Mitel 5320E Backlit, 5330E Backlit, 5340E, 5340, & 5330 Backlit
Mitel 4025 Backlit, 4150 Backlit, & Superconsoles