Avaya Definity Callmaster IV Digital Agent Console (3179-40) - Refurbished
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Cleaned, tested and factory defaulted.
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Description
The Callmaster IV (603F1) is a Lucent/Avaya digital agent set for Definity call centers, with a 2-line by 40-character display, ACD Log In and Release buttons and a built-in recorder interface.
Condition: Refurbished. Cleaned, fully tested and reset to factory defaults. Ships with new cords, plus new designation strips or button caps where the model uses them.
What's included
- Callmaster IV console
- New line cord
Not included: Headset (sold separately); Recording device.
Key features
- 2-line by 40-character display
- 6 call appearance/feature buttons plus 15 feature-only buttons
- Dedicated ACD Log In and Release buttons
- Built-in recorder interface for call recording equipment
- Two 2-prong headset jacks, one on each side
- Separate volume up and down buttons
Specifications
| Part number | 3179-40 |
|---|---|
| Model | Callmaster IV (603F1) |
| Display | 2 lines x 40 characters |
| Call appearance/feature buttons | 6 |
| Feature-only buttons | 15 |
| Headset jacks | 2 (2-prong) |
| Recorder interface | Built in |
| Compatible systems | Definity G1/G2/G3, ECS |
Compatibility
- Lucent/Avaya Definity (G1, G2, G3 and ECS per Lucent documentation); administered as a Callmaster IV on G3V3 and later
- Has line jacks for 2-wire and 4-wire DCP operation
Before you buy
- Designed for carbon-type (or carbon-compatible amplified) headsets plugged into the side jacks.
Warranty: This item comes with a 1-year warranty from Enterprise Resale Solutions.
Shipping
Orders ship within 1 business day, often the same day, by UPS or USPS from Solana Beach, California. Free ground shipping on U.S. orders of $500 or more. Orders under $500 pay the live carrier rate at checkout, and 2-day and next-day options are available.
Warranty and returns
Every order comes with our 90-day money-back warranty. Some items include a longer warranty, noted in the description. If there is a problem with an item, we replace it if we have stock, with a prepaid return label. Read the full warranty and return policy.